Privacy Policy

The short version

We collect the minimum we need to run Homestead Help, and we don't sell your data to anyone. If you never sign in, what you enter into the app — your saved gear, chores, plan, wishlist, Vault notes, and home location — never leaves your device.

What we collect

Depending on how you use the app, we collect:

• Your email address, used to send you a sign-in code and to identify your account.
• Profile information you add for Community — display name, region, and bio.
• Posts, comments, and direct messages you send in Community.
• Photos or videos you upload to Community.
• If you're signed in, a copy of the data you keep in the app, so it syncs between your devices (see below).
• Your IP address, used only to rate-limit sign-in attempts and AI lookups so the app stays usable for everyone.

What stays on your device

Everything outside of Community — your home location, saved gear list, chore checklist, homestead plan, wishlist, and any notes you keep in Vault — is stored on your device. If you're signed out, it's never sent to our servers, and it disappears if you clear the app's data or switch devices.

If you sign in, the app also keeps a copy of that data in our database so it syncs across your devices. Vault photos can be excluded from sync in the Account tab. Deleting your account removes the synced copy.

Who we share it with

We use a small number of outside services to run the app, and each only sees what it needs to do its job:

• Neon — hosts our database (Community posts, comments, messages, profiles, and synced data).
• Cloudflare R2 — stores photos and videos uploaded to Community.
• Resend — delivers your sign-in code by email.
• Anthropic — powers the AI-assisted lookup tabs; your questions are sent there to generate an answer.
• Open-Meteo — provides the weather forecast on the Home tab, using the coordinates of the place you search.
• National Weather Service — provides weather alerts, using the same coordinates.
• Stripe — handles billing only for people who subscribed on our website in the past; we never see or store card details.

We do not sell your personal information to anyone, for any reason.

Deleting your account

You can delete your account at any time from the Account tab. Doing so permanently removes your Community profile, posts, comments, direct messages, uploaded photos and videos, your synced data, and your login, and cancels any web subscription. Data stored on the device you delete from is cleared too.

Age requirement

You must be at least 16 years old to create an account or use Community.

Questions

Reach us any time at support@homestead-help.com.